Call us on 01609 767 555 Monday to Friday 9 am to 4.30 pm

Warm & Well

Warm & Well in North Yorkshire raises awareness of the impact of cold homes on our health and wellbeing, offers practical solutions to reduce fuel poverty, and supports people and communities to stay warm and well in their homes.

Who we are

Warm & Well in North Yorkshire is a partnership project bringing together organisations from the public, private and charity sector with the aim of reducing the number of cold homes, cold people and cold deaths within North Yorkshire. By working together, the project aims to reach communities and households across North Yorkshire.

The project is managed by North Yorkshire Citizens Advice and Law Centre, and funded by North Yorkshire Council, as part of the Seasonal Health Strategic Partnership.

About us

Who is eligible for help?

  • Anyone who is unable to afford their energy bills or worried about heating their home
  • People on low incomes or benefits
  • Families with young children
  • Anyone with physical or mental health issues

Support for individuals

Warm & Well in North Yorkshire offers advice, guidance and hands-on support to residents across the county. This might include:

  • Advice on how to save money on energy costs, switching suppliers, grants and priority services
  • Home visits to advise on how to make your home warmer and more energy efficient, or for help with minor repairs
  • Access to a emergency funds for those in urgent need

Support for organisations

A range of support is available for frontline workers, organisations, groups and parish councils including:

  • Training and awareness on fuel poverty, energy efficiency, and how to apply for the Warm Homes Discounts scheme
  • Advice on how to set up winter schemes to keep communities safe
  • Campaigns, resources and top tips for providing guidance
  • Talks and information sessions

How to get help

Anyone can get in touch. Call the Helpline on 01609 767 555 (Monday to Friday 9 am to 4.30 pm) or make an online referral.

Make a referral

Referrals can be made into the project if someone is living in or at risk of a cold home or fuel poverty, struggling to afford their energy bills, or worried about winter. These can be made by professionals and by individuals themselves.

Warm & Well news

Visit our dedicated Warm & Well news page!

Newsletters

Keep up to date with the Warm & Well newsletter.

August 2023

April 2023

❗️ If you’ve reached State Pension age and get certain benefits, you might be eligible for a Winter Fuel Payment.This is an annual one-off payment to help you pay for heating during the winter. You’ll get £200 if you’re aged under 80 or £300 if you’re over 80 years old.If you need support contact us today on 01609 767 555 Find out more ⤵️www.citizensadvice.org.uk/consumer/energy/energy-supply/get-help-paying-your-bills/grants-and-ben... ... See MoreSee Less
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If you need to pay to repair or replace your boiler, make sure you use a Gas Safe Engineer. Be sure to compare quotes as well to make sure you’re getting the best deal. Our advice can help ⤵️www.citizensadvice.org.uk/consumer/energy/energy-supply/save-energy-at-home/getting-your-broken-b... ... See MoreSee Less
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Our partner organisations

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