Adviceline freephone 0808 278 7900 Monday to Friday 9 am to 4.30 pm (except bank holidays)

Serving personnel, veterans, and their families referrals

You must obtain permission before making a referral on behalf of someone else. Everything you tell us will be treated in absolute confidence and all records are stored securely. See our Privacy Policy for more information.

Through our Catterick Connection and Thrive Together projects we provide free, confidential and impartial advice to serving personnel, veterans, and their families based across North Yorkshire.

We provide a range of opportunities to access services including regular outreach sessions, email advice, telephone appointments, and face-to-face appointments at our main offices.

You can make a referral to us for yourself, or on behalf of someone (with their consent), by continuing to our referral form below.

We aim to respond within 5 working days. You will be able to tell us on the form if the issue is urgent.

Referral form

Serving personnel, veterans, and their families referrals
For the purpose of this form, we will refer to the person you are making the referral for as “the client”

Your information

Please complete this section with the clients details.
We use this information to help us identify which services are available in your area
Please note: if this field is left blank we will not be able to contact you via email, including sharing a copy of your referral
Please note: if this field is left blank we will not be able to contact you via phone
I confirm that I am happy to be contacted
I confirm that the client is happy to be contacted
I confirm that the client has given consent for these details to be shared with North Yorkshire Citizens Advice and Law Centre

About the issue

0 of 500 max characters
Is the issue urgent?

Additional information

Please complete this section with the clients details.

Have you or a member of your household ever served in the military?
Date of enlistment
Current rank, or rank on discharge

Survey

We would like to ask you four questions about your feelings on aspects of your life. There are no right or wrong answers.

For each of these questions please give an answer on a scale of 0-10 where 0 is "not at all" and 10 is "completely"

Declarations

We need to record the information you have provided so that we can help you with your enquiry. We will make sure all your information is kept safe in our secure case management system. To find out how we use and store your information, please read our privacy policy.

If you have provided information about your ethnicity, religion, health conditions, sexual orientation, trade union membership or political opinion, this is ‘special category personal data’ and we need your explicit consent to record it.

We use the information to

  • give you advice
  • help us gather data to improve our service
  • support our research in a way that you cannot be identified
Consent
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