Get advice

Use the Citizens Advice public website for practical, reliable advice online. The information covers the law in England, Northern Ireland, Scotland and Wales on topics including work, debt and money, housing, consumer, relationships, healthcare, education and more.

By clicking the below link you will leave our website and visit the national Citizens Advice website.

You can find our consumer advice online, but we also have a Citizens Advice consumer service. Our consumer service provides advice on issues around buying goods or services. This includes being treated unfairly by a trader, receiving a poor service or you may want to switch energy suppliers or cancel a contract.

What we offer signed in BSL

Watch our introduction to the Citizens Advice service BSL signed video on how we can help.

Adviceline

0808 278 7900
(freephone)

Money and Benefits Service North Yorkshire

To speak to us about money, including for help with any benefits and Universal Credit, budgeting or debt advice, please call:

0300 3031 598

This line is open Monday - Friday
09.00 - 16.00

This service is only available to people living in North Yorkshire.

If our 0300 lines are engaged you will be able to leave a voicemail and we will get back to you.

Calls to our numbers cost the same as calling landline numbers which begin with 01 or 02. They will be included as part of a mobile allowance or a landline call package. Click here for more information on call charges.

Calls to Adviceline are free.

If you can’t find what you are looking for on our website, you can chat online with one of our advisers or email your enquiry outside of web chat hours. You can also email us directly.