Contact us

You can contact us directly by email or telephone, further details below. .

For email enquiries, please complete the form and make sure you select from the drop-down menu which area you are from so that we can make sure you get the correct information for your area. If you do not wish to leave your name just type in ‘anonymous’.

We are registered with the Information Commissioner's Office and will process your personal data in accordance with the General Data Protection Regulation and Data Protection Act 2018. Please refer to our online Privacy Policy and Cookies for more information on how your personal data will be processed and stored. 

If you have any queries about completing the form please telephone 01748 823 862.

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Telephone UsTelephone Us

To speak to us about money, including for help with any benefits and Universal Credit, budgeting or debt advice, please call:

0300 3031 598

This line is open Monday - Friday
09.00 - 16.00

For help on any other issues call:

0808 278 7900

Or to leave a message for a call back
contact us on:

01748 823862

These lines are open Monday - Friday
09.00 - 17.00

You can also leave a message outside of these hours and we will get back to you the next working day.

If our 0300 lines are engaged you will be able to leave a voicemail and we will get back to you.

This service is only available to people living in North Yorkshire.

Calls to our 0300 and 01748 numbers cost the same as calling landline numbers which begin with 01 or 02. They will be included as part of a mobile allowance or a landline call package. Click here for more information on call charges.

Calls to Adviceline are free.

Volunteer with us

Our highly trained volunteers come from all sorts of backgrounds and help with everything we do. See the roles we are currently recruiting for.

Volunteer with us


We are currently campaigning on a number of issues that are of concern to our local communities.

View our campaigns

Copyright 2019 by Citizens Advice North Yorkshire